Overview
Welcome to Jivanta Wellness. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.
If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us.
Consent
By using our website and purchasing our products or joining our MLM network, you consent to the practices described in this policy.
Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or participate in our MLM plan.
How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- Order Fulfillment: To process your orders, manage shipments, and communicate about your purchases.
- Commission Calculation: To track PV, calculate binary matching, and credit direct/level commissions to your wallet.
- KYC Verification: To verify your identity as required by government regulations for financial payouts.
- Communication: To send you updates about new products, compensation plans, and administrative notices.
- Network Management: To display your genealogy tree and team performance in your dashboard.
KYC & Downline Privacy
Due to the nature of our business, some data is shared within your network for team management.
Visible Team Data
Your Username, Name, Join Date, Position (Left/Right), and PV are visible to your Upline (Sponsors) and in the Genealogy Tree.
- KYC is Strictly Private: Your Aadhaar and PAN numbers/files are never shared with your upline or downline. Only the Admin can view these for verification.
- Contact Info: Your email and mobile number are hidden from the general network but may be visible to your direct sponsor for communication.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.
- Encryption: All sensitive data (especially KYC files) is stored securely with restricted access.
- Secure Servers: Our database and servers are protected with firewalls and regular monitoring.
- Password Protection: Passwords are hashed (encrypted) using BCRYPT. Even our admins cannot see your actual password.
Despite our safeguards, no system is 100% secure. You share information at your own risk, but we continually improve our security.